Summary: Qualifying for tax exemption? Here's how to get your account updated quickly — for both US and Canadian customers.
US Customers
- Take a photo of your completed tax exemption form or card issued by your state
- Email the photo to member.service@xyngular.com
- Our Finance team will verify the form and mark your account as tax-exempt — we'll reach out to confirm once it's done
Canadian Customers
- Take a photo of the front and back of your status card
- Email both photos to member.service@xyngular.com
- Our Finance team will verify the photos and mark your account as tax-exempt — we'll reach out to confirm once it's done
? Need a hand? Our Member Service team is happy to help — reach us Monday through Friday, 7am to 7pm MT.
- US: (801) 756-8808
- CAN: (587) 880-8255
- Email: member.service@xyngular.com