A Xyngular Subscription takes the hassle out of getting healthy. Get monthly, fully customizable boxes delivered right to your door. Choose from our hand-picked subscription bundles or select your favorite products—all while earning Rewards points every month toward FREE products (click here to see the Rewards Rules). You also have the option to set up the Subscription to process between the 1st – 25th of the month. For more information on Subscriptions, check out our blog here!
Q. How do I set up a Subscription for the first time?
A. Subscribing is easy. Follow these simple steps and start earning perks today. You can also call our Member Service department here and our agents would be happy to help you get your Subscription set up.
Creating a Subscription through XBO (Partner Account)
Step 1: Begin by signing into your Xyngular Back Office.
Step 2: Click on the Menu bars in the top left corner of the page.
Step 3: Click on "Manage Subscriptions."
Step 4: Then click on "Create Subscription."
Step 5: This will take you to the "SHOP" page where you can customize your Subscription order with your favorite products.
**When selecting individual products, click on the orange “Add To Subscription” button (image 1). To add a kit or bundle with flavor options, click on “Select Item” (image 2). When you have selected your flavor option, click on the “Add To Subscription” button.
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Step 6: Click on Review Subscription.
Step 7: Under the Shipping Details section, add your shipping information and mobile phone number and click Save. Once the shipping address is added, taxes and shipping will update in the shopping bag. To add a new address, click on “Add New Address.”
Step 8: In the Schedule/Ship Methods section will show the date your Subscription is scheduled to process, and the shipping method will default to Standard shipping (4-7 business days.) If you would like to change the Subscription Processing date, change the date from the calendar. To update the shipping method to Expedited (3-4 business days) or Express (1-2 business days), click on “Edit.”
Step 9: In the Payment Section, you will see the last 4 digits of the credit/debit card saved on the account. To change your payment information, click on “Edit.” Once you have updated the card on the Subscription, click "Save."
Step 10: To save your Subscription template, click on “Save Subscription.”
Creating a Subscription through Online Account (Customer Account)
Step 1: Begin by signing into your Xyngular Back Office.
Step 2: Click on the User Icon in the top right corner of the page.
Step 3: From the drop-down menu, select "Subscriptions".
Step 4: To create your Subscription template, click on the orange “Create Subscription” button.
Step 5: This will take you to the "SHOP" page where you can customize your Subscription order with your favorite products.
**When selecting individual products, click on the orange “Add To Subscription” button (image 1). To add a kit or bundle with flavor options, click on “Select Item” (image 2). When you have selected your flavor option, click on the “Add To Subscription” button.
Image 1
Image 2
Step 6: Click on Review Subscription.
Step 7: Under the Shipping Details section, add your shipping information and mobile phone number and click Save. Once the shipping address is added, taxes and shipping will update in the shopping bag. To add a new address, click on “Add New Address.”
Step 8: In the Schedule/Ship Methods section will show the date your Subscription is scheduled to process, and the shipping method will default to Standard shipping (4-7 business days.) If you would like to change the Subscription Processing date, change the date from the calendar. To update the shipping method to Expedited (3-4 business days) or Express (1-2 business days), click on “Edit.”
Step 9: In the Payment Section, you will see the last 4 digits of the credit/debit card saved on the account. To change your payment information, click on “Edit.” Once you have updated the card on the Subscription, click "Save."
Step 10: To save your Subscription template, click on “Save Subscription.”
