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Updating Your Shipping Address in XBO — Partners

Summary: Moving or just need to update your details? Here's how to make sure your wellness essentials always land in the right place.

⚠️ Have a subscription? You'll need to update your address in two places — your account and your Subscription Template. Both are covered below.


Updating Your Account Address

  1. Log into your account by clicking Login and entering your email address and password
  2. Click the User Icon and select Settings from the drop-down menu
  3. Click Edit in the Contact Information section
  4. Select the address type you are updating — Primary, Mailing, or Other
  5. Update your information and click Continue
  6. Once saved, a pop-up will confirm your changes and include a link to update your subscription

Updating Your Subscription Address

  1. Log into your account by clicking Login and entering your email address and password
  2. Click the Menu icon in the top left corner and select Manage Subscriptions
  3. Click Edit to open your Subscription Template
  4. Click Edit in the Shipping Details section
  5. Select Add New Address, enter your updated address, and click Continue

? Want to save this address for future subscription orders? Check the Save New Address box and select whether it should be saved as your Main Address, Mailing Address, or Other.

  1. Click Save Subscription to save all changes

? Need a hand? Our Member Service team is happy to help — reach us Monday through Friday, 7am to 7pm MT.

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